Accelerate Patient Growth™ System
"Helping More Patients Access Life-Changing Solutions — Faster, Smarter, & Simpler with AI"
NC
by Nick Craven
(Growth Solution for Spinal Simplicity's Surgical Practices.)
Why This Matters to Spinal Simplicity
Expand the Reach
Help surgeons engage more patients suffering from SI Joint Dysfunction and Low Back Pain.
Improve Patient Outcomes
Ensure patients are educated, qualified, and primed for success throughout their treatment journey.
Accelerate Adoption
Drive faster, broader adoption of Spinal Simplicity's innovative technology nationwide.
Protect Brand Reputation
Deliver consistent, high-quality patient experiences across all partner clinics.
How It Works:
BizSmart's AI-driven patient acquisition process aims to streamline and automate patient follow-up for surgeons treating Sacroiliac Joint Dysfunction and Low Back Pain. This comprehensive system helps improve patient conversion rates and treatment success across Spinal Simplicity's network of surgical practices.
The process combines cutting-edge AI technology with strategic human touchpoints to guide patients from initial outreach to informed treatment decisions, while providing valuable data insights for continuous improvement.
System Process Overview
Pre-Operation
Pre-Operation
Patient Data Extraction
Physician's office extracts patient lists based on diagnosis codes for Sacroiliac Joint Dysfunction and Low Back Pain conditions.
Data Upload & Processing
Practice uploads Excel file into BizSmart AI's EASY TO UPLOAD system, triggering specific educational materials and outreach sequences.
Patient Outreach
AI sends PERSONALIZED initial contact via text or email with surveys and educational resources about treatment opportunities and options for long-term wellness.
Automated AI Follow-Up
AI communicates intelligently via SMS text messaging, Email, and calls to patients who completed the survey to confirm interest and schedule in-office evaluations to procedure booking.
Post-Operation Process
1
Week 1
AI-Powered Patient Tracking: AI automation sends reminders for mandatory post-procedure follow-up visits. PAIN MONITORING: Patients receive AI powered surveys to track pain levels and mobility.
2
Month 1
AI Follow-up Calls & Support: Long-term solutions instead of short-term injections include ongoing support services. Continued monitoring of patient progress and satisfaction via AI will boost customer satisfaction and business success.
3
Months 3, 6 & 12
Ongoing Assessment of Treatment Outcomes: Registry data collection provides real-time insights for Spinal Simplicity and physicians.
This comprehensive post-operation process ensures long-term patient engagement, monitors treatment outcomes, and solves the problem of short-term solutions that lead to patient "churn" in pain management.
Key Performance Metrics (Pre-Op)
Patient Outreach: 100%
Percentage of eligible patients contacted through the system, ensuring broad reach and engagement.
Survey Completion: 45%
Percentage of patients completing the qualification survey, indicating active participation.
Conversion Rate: 30%
Percentage of contacted patients scheduling consultations, reflecting effective engagement.
Procedure Rate: 20%
Percentage of patients undergoing recommended procedures, demonstrating treatment commitment.
These key performance indicators and other KPIs not listed here are tracked in real-time and compiled into weekly reports for continuous optimization.
Key Performance Metrics (Post-Op)
✨ AI Quick Insight:
- Pre-Op Metrics = Focused on getting patients to procedure.
- Post-Op Metrics = Focused on outcome quality, patient satisfaction, and long-term retention.
Implementation Plan
Phase 1: Build Out
4 - weeks of system development, customization, and integration with existing practice management systems. Creation of educational content and outreach sequences.
Phase 2: Pilot Program
Launch with 1 and then 5-10 practices in Dallas, Houston, and Jackson, MS. Monitor KPIs for initial offices before scaling. Refine AI outreach based on engagement rates.
Phase 3: Expansion
Expand to additional Spinal Simplicity-affiliated surgeons nationwide. Automate post-treatment patient follow-ups for long-term retention.
With BizSmart AI's expert development and support team, expanding across the entire company's partner network will be a seamless and efficient process, ensuring consistent results across all locations.
Educational Indoctrination Process
Patient Identification
Clinics provide patient lists based on CPT & diagnosis codes
Content Delivery
Personalized education portal with videos and resources
Qualification Survey
5-question assessment to determine eligibility
Scheduling
Automated AI booking and appointment setting
Pre-Procedure Prep
Final education and consultation preparation
This educational process maximizes patient conversion by guiding them from initial outreach to a well-informed decision. The system is automated and AI-driven while incorporating strategic human touchpoints to build trust and improve engagement.
Patient Journey Timeline
Day 1
Patient receives outreach message introducing procedure
Day 2
Patient watches educational video & completes qualification survey
Day 3
AI prompts appointment scheduling
Days 4-6
Patient receives follow-up texts & FAQs to reinforce benefits
Day 7
Patient attends consultation with doctor
Days 8-14
If undecided, patient receives testimonials & call reminders
Day 15+
Patient schedules procedure & receives pre-op materials
Post-Procedure
Ongoing follow-ups, reviews, & referrals
Maximizing Acquisition, Retention, KPIs, and Operational Efficiency = Guaranteed Growth
Transform how surgeons attract, educate, and retain patients — while amplifying Spinal Simplicity’s leadership in minimally invasive spinal care innovation.
Inside the System: Tiers, Tools, and Growth
Now that you’ve seen the big picture of the Accelerate Patient Growth™ System, let’s step inside the system itself — and explore the tiers, tools, and growth paths available to practices.